Find quick answers to the most common questions about our products and services.
Frequently Asked Questions
You can easily place your order by selecting your desired product, choosing the quantity, and clicking “Add to Cart.”
If you’re a member, please log in to the member portal to make your purchase. If you’re a non-member, you can place your order directly through our website.
Once you’re ready, proceed to checkout and fill in your shipping and payment details.
We accept major credit and debit cards, GCash, PayMaya, bank transfers, and cash on delivery (COD).
Yes, we ship all over the Philippines. For international orders, please message our Facebook Page: https://www.facebook.com/mccprimelifestyle/ (MCC Prime Lifestyle Official Account).
Orders within Metro Manila usually arrive within 2–4 business days, while provincial deliveries may take 5–7 business days.
If your order hasn’t arrived within the expected timeframe, please contact our customer service team with your order number. We’ll coordinate with the courier to resolve it as soon as possible.
Yes, we accept refunds or replacements for items that arrive damaged, incorrect, or defective. Please report the issue within 7 days of receiving your order along with video proof.
Orders can only be canceled or changed within 24 hours after placing them, provided they haven’t been shipped yet. Please contact us immediately for assistance.
Each product comes with its recommended dosage and instructions on the label. Always follow these directions or consult your healthcare provider before use.
Our supplements are safe for general adult use. However, pregnant or lactating women, individuals under medication, or with medical conditions should consult a healthcare professional before taking any supplements.
Please refer to the product label or description for detailed ingredient lists. If you have allergies or sensitivities, review the ingredients carefully before purchasing.
Store in a cool, dry place away from direct sunlight, heat, and moisture. Keep out of reach of children.
You can reach our support team via Facebook Messenger or the Contact Us page on our website. Our team is available Monday to Saturday, 8:00 AM – 5:00 PM to assist you.